Technical customer support has more frequent inquiries and resolves them more slowly. Customer happiness decreases with the accumulation of incidents.
Unstructured code, duplicates, dependencies, and poor traceability make it difficult to find and fix bugs quickly.
"Bad code does too much and is hard to maintain."
New employees need a longer training period. Opportunities are missed because product development cannot focus on new functionalities. Productivity in teams is falling.
Well-defined tests that developers can understand (TDD)
DRY, SOLID, clean code as a result. Personally guided & tested.
Clearly understandable documentation in the code (possibly also externally).
Visible functions in the productive system are retained.
“We eliminate technical debt, enabling your team to maintain and develop software with greater ease and efficiency.
Utilizing a hybrid approach that combines human expertise and artificial intelligence, we effectively modernize and optimize codebases.
— Manuel Merki, CEO REFACT
