Valid from 6.3.2024
This privacy policy is a part of the terms of service at REFACT. By interacting in any way with us, you accept that this is the way we work.
Who We Are: REFACT, c/o CorePiece GmbH, Am Stadtrand 56, 8600 Duebendorf, Switzerland. Email: info@refact.ch
Cookies: We do not use cookies on our website
Data Use: We work on Microsoft 365 Business Services, process and store your personal data in a CRM (Apollo.io), and work with your data in a ISO 27001 certified datacenter in Zurich, Switzerland, to fulfill our contract with you.
Sharing & International Transfers: Your data can be shared with our partners, inside and outside the EU/EEA.
Your Rights: You have the right to access, correct and delete your data, restrict processing, and complain to a supervisory authority.
Data Retention: We keep your data as long as necessary to provide you with our services. For example do we store your contact details.
Automated Decisions: We make decisions on automated processing e.g. in our CRM to score your buying interest.
Contact: For questions or to exercise your rights, contact our Data Protection Officer at support@refact.ch.
Valid from 12.7.2023
Nullzig (hereinafter "Nullzig", "we" or "us") undertakes to process all personal data (hereinafter "personal data") collected via the portal in accordance with Swiss data protection law and to take appropriate security measures to protect it from unauthorized access. In this privacy policy, we inform you in particular about which personal data is collected and processed in connection with the use of the portal, for what purposes it is used, to whom it may be passed on and what your rights are in connection with the use of your personal data by Nullzig. Personal data is any information relating to an identified or identifiable natural or legal person, e.g. surname, first name, address, email address, date of birth or telephone number.
This privacy policy is an integral part of Nullzig's terms of use. By accessing the online portal (hereinafter "portal" or "website") and using the services and products we offer, you declare that you have read this privacy policy carefully and agree to the data processing described. Any questions in connection with this privacy policy can be sent at any time by e-mail to privacy@nullzig.com. If you do not agree with this declaration, you may not access the portal or use our services.
The controller within the meaning of data protection legislation is Nullzig, Ormisstrasse 118, 8706 Meilen, e-mail: privacy@nullzig.com.
Nullzig determines the purposes and means of the processing of your personal data and is therefore responsible for the processing and use of your personal data in accordance with this privacy policy. If you have any questions or concerns about this privacy policy or the processing of your personal data, please contact us at any time by sending an e-mail to datenschutz@nullzig.com.
All personal data collected via the website is processed in accordance with the Swiss Data Protection Act. We collect and process personal data carefully and for the purposes described in this Privacy Policy. In accordance with applicable law, we may also use your personal data in ways other than those described in this Privacy Policy. In this case, we will provide you with specific privacy statements or notices at the time of collection and, if necessary, obtain your consent. We always endeavour to collect information in anonymized or pseudonymized form within the bounds of what is reasonable, so that we cannot recognize your identity.
Personal data automatically transmitted via the use of the portal
Nullzig collects and stores information that your browser automatically transmits to us in "server log files" when you visit our website. The data collection is based on your will and interest in visiting our website and our legitimate interests in operating the website. This may include the following data Browser type and browser version; Operating systems used; Referrer URL (the previously visited website); Host name of the accessing computer; Date and time of the server request; Internet Protocol address (IP address);Amount of data transferred; Other similar data and information used for security purposes in the event of attacks on our IT systems.
This personal data is not merged with other personal data and is stored separately from any other personal data transmitted by the user. Nullzig uses the automatically collected personal data to fulfill the following purposes: to enable the display, operation and functionality of the portal; to ensure the stability and security of the system; to improve and protect our services; for statistical purposes in the event of attacks on the network infrastructure on which the website is made available.
Personal data that the user transmits to us
Nullzig collects and processes personal data that the user voluntarily transmits to Nullzig by means of an online form directly on the portal, via our contact e-mail address, via any other applications connected to the portal, by telephone or in any other way. This information includes, for example, the following personal data Surname, first names, postal addresses, e-mail address, telephone number, date of birth, gender, your message or your request. The provision of this personal data is expressly voluntary. Without this personal data, however, we will not be able to provide the services requested by the user in the desired quality or at all.
Nullzig uses the personal data that the user transmits to us to fulfill the following purposes:
to provide, maintain, protect and optimize the services and information offered
communicate with you and provide you with the best possible and personalized information you need from us (e.g. about our products and services)
to offer you new services and information and, based on your profile, to suggest customized services and information that may be of interest to you
to comply with legal or other regulatory requirements and internal regulations
for the establishment, exercise and/or defense of actual or potential legal claims, investigations or similar proceedings
for other legitimate purposes, if this processing is evident from the circumstances or was indicated at the time of collection
The processing of this personal data is based on the following legal grounds:
a) your consent, only if it can be withdrawn at any time (e.g. when you sign up for our newsletter and other marketing communications)
b) for the performance of a contract with you or for the intention to enter into a contract with you (e.g. when purchasing a product)
c) to comply with a legal obligation (e.g. for tax reasons or for the purpose of legal investigations or proceedings) or
d) for the purposes of our legitimate interests (e.g. protection and security of our services, systems, assets; compliance with legal, regulatory and contractual obligations; assertion or defense of legal claims; maintenance of efficient business operations; improvement and development of our services and sales). protection and security of our services, systems, assets; compliance with legal, regulatory and contractual obligations; establishment, exercise or defense of legal claims; maintenance and efficient organization of business operations; improvement and development of our services; and sale and marketing of our services).
If the processing is based on your consent or our legitimate interests, you can withdraw consent or object to this processing at any time by contacting us directly at datenschutz@nullzig.com. Please note, however, that the withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal.
Nullzig takes the necessary measures to ensure that only our authorized personnel and our auxiliary persons who have the necessary knowledge have access to your personal data in order to fulfill the purposes for which your personal data was collected. We may disclose your personal data to the following possible categories of recipients in accordance with the purposes and legal bases of processing described above, insofar as this is necessary for the intended data processing:
Service providers who process the personal data on behalf of and on the instructions of Nullzig (so-called contract processors such as in the area of IT, hosting and support)
Customers, partners, suppliers, insurance companies and other business partners
Media agencies, the public, including visitors to the Group's websites and social media;
Industry organizations, associations and other bodies;
Acquirers or parties interested in acquiring business units, companies or other parts of the Group;
Courts, arbitration bodies, law enforcement agencies, regulators, attorneys and other parties to potential or actual legal proceedings where necessary to comply with the law or to establish, exercise or defend rights or legal claims.
We select our partners and processors carefully and only if we have sufficient guarantees that they have suitable technical and organizational measures in place in accordance with the legal requirements.
Our processors may only process personal data on our documented instructions. They are all subject to confidentiality requirements and may only use your personal data to the extent necessary to fulfill the purpose for which your personal data was collected, unless otherwise required by law. If you do not agree to this use, please contact us at datenschutz@nullzig.com
The personal data collected via our website is stored in Switzerland. In addition, we may transfer, store and process your personal data at data locations around the world, e.g. where our third-party providers or partners are located. Therefore, we may transfer your personal data outside the European Economic Area (EEA) if this is necessary for the data processing described in this Privacy Policy in accordance with applicable law. When data is transferred to countries that do not ensure an adequate level of protection, we ensure an adequate level of data protection by putting in place appropriate safeguards, such as contractual guarantees (e.g. based on EU standards). contractual guarantees (e.g. on the basis of EU standard clauses), on the basis of binding corporate rules, the transfer of data in accordance with your explicit consent, for the conclusion or performance of a contract with you, or in connection with the establishment, exercise or enforcement of legal claims. For more information about our appropriate safeguards, please contact us by email at datenschutz@nullzig.com.
In principle, personal data is deleted as soon as it is no longer required to achieve the purpose for which it was collected, unless longer storage is necessary to fulfill legal obligations (e.g. retention and documentation obligations), contractual or pre-contractual obligations or our legitimate business interests (e.g. to assert, exercise or defend legal claims). On this basis, we generally process personal data in compliance with the following rules and obligations:
The personal data automatically transmitted by you through the use of our portal for the purpose of displaying, operating and ensuring the functionality of the portal will be deleted within three to six months.
The personal data you transmit to us in connection with the use of our services and products offered on our portal or which you otherwise transmit to us via the e-mail contact address will generally be stored by us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed).
For contract-related personal data (including business documents and communications), we store personal data for as long as the contractual relationship exists and thereafter for a further ten years after termination of the contractual relationship, unless (i) a shorter or longer statutory retention obligation applies in individual cases, (ii) retention is required for reasons of proof or for another valid reason under applicable law, or (iii) deletion of the data is required earlier (e.g. because the data is no longer required or we have to delete the corresponding data).
We do not use cookies.
We do not use social plug-ins on our website and do not track our customers.
If you register for our newsletter, we will use your e-mail address to send you information about our services and other commercial communications (e.g. announcements of events, competitions, promotions and surveys) that may be of interest to you. For security reasons, we use the so-called double opt-in procedure to register for the newsletter. After registration, we will send a confirmation e-mail to the e-mail address provided during registration with a link that you must click on to confirm that you wish to receive the newsletter. You can unsubscribe from such newsletter e-mails at any time by clicking on the marked "Unsubscribe" link at the end of each e-mail or by contacting us directly by e-mail at datenschutz@nullzig.com.
We will not make any decision about you that is based solely on automated processing - including profiling - and which produces legal effects concerning you or similarly significantly affects you.
Nullzig has implemented organizational and technical measures to maintain the security of personal data and to protect it against unauthorized or unlawful processing, accidental loss, alteration, disclosure or access. Nullzig may use third parties as data processors to collect and process your personal data. The data processors we engage will only process your personal data in accordance with our instructions and are required by law to take strict security precautions when handling personal data.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. For this reason, you are always free to transmit your personal data to us by other means, e.g. by telephone. Once we have received your data, we apply strict procedures and stringent security measures to prevent unauthorized access.
Please note that if you click on the link to a third-party website (e.g. Google or social media or other websites), you will be redirected to a website that we do not control and our Privacy Policy will no longer apply. Your browsing and interaction on another website is subject to the terms of use and privacy policies and notices of those third party websites. In addition, we cannot guarantee the accuracy and timeliness of these links. We recommend that you carefully read the terms of use and privacy statements and notices of other websites before submitting any personal data via this website. We are not responsible or liable for the information content and data processing of such third-party websites.
Our website is not intended for children and we do not knowingly collect personal data from children under the age of 16 unless we have the express consent of their parents. If we are notified or otherwise learn that personal information of a child under the age of 16 has been improperly collected, we will take all reasonable steps to delete that personal information.
You can request information from Nullzig about whether personal data relating to you is being processed, providing proof of your identity. In addition, you have the right to request the correction, deletion or restriction of personal data about yourself and to object to the processing of your personal data. If the processing is based on your consent or our legitimate interests, you can withdraw your consent or object to this processing at any time by contacting us directly by e-mail at datenschutz@nullzig.com. In certain cases, you have the right to receive personal data generated when using online services in a structured, common and machine-readable format, so that further use and transmission to any third-party provider is possible.
Requests in this regard should be addressed to Nullzig via the following e-mail address: datenschutz@nullzig.com. Nullzig reserves the right to restrict your rights within the framework of applicable law and, for example, not to disclose comprehensive information or to delete personal data. Please note that even after a request to delete your personal data, we must retain all or part of it in accordance with statutory and contractual retention obligations. The deletion of your personal data may mean that you can no longer use our services. If we refuse your request or you are not satisfied with our processing, you are also entitled to lodge a complaint with the competent supervisory authority and to appeal to the competent authority. The competent authority is the Federal Data Protection and Information Commissioner (FDPIC) in Bern (http://www.edoeb.admin.ch).
Nullzig reserves the right to adapt, supplement or otherwise change this personal data protection declaration at any time and without giving reasons. The current personal data protection declaration as published on the portal shall apply.